Reflective listening is the process of reflecting back what you think you are hearing. It is one major step in Active Listening that keeps the conversation on track. Reflective listening can take into the account of body language, pitch and tone of voice, and the methods of delivery all play a part in asking if what your hearing is correct.
I offer a few worksheets on enhancing your listening skills that promote healthier relationships and smoother business transactions. Your focus might be your marriage or intimate relationship, but working on your Active Listening skills will provide a NEW toolset for communicating with anyone, anywhere!