Communication Techniques, Listening, Relationship communication for Parents, Relationship Conflict
Empathy vs sympathy Sympathy involves understanding from your own perspective. When you sympathize with another person you are acknowledging the challenge or emotional experience in a comforting act. One of the most common acts is to verbally say,...
Communication Techniques, Listening, Relationship Conflict, Relationship Conflict Resolution
reflective listening Reflective listening is the process of reflecting back what you think you are hearing. It is one major step in Active Listening that keeps the conversation on track. Reflective listening can take into the account of body language, pitch and tone...